Terms of Use

Effective date: February 05, 2026

These Terms of Use (“Terms”) constitute a legally binding agreement governing access to and use of the ScrapeIntel platform, website, APIs, and related services (collectively, the “Service”), operated by Infocentrica Limited (“Company”, “we”, “us”, “our”).

By accessing, browsing, registering for, or otherwise using the Service, you irrevocably confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you are not authorised to access or use the Service.

1. ELIGIBILITY AND AUTHORITY

1.1.

Access to and use of the Service is strictly limited to individuals who are at least eighteen (18) years of age and who have full legal capacity to enter into a legally binding agreement under the laws of England and Wales. The Service is not intended for use by minors or by individuals who lack such legal capacity, and any use of the Service by such persons is expressly prohibited.

1.2.

By accessing, browsing, registering for, or otherwise using the Service, you represent and warrant that you meet the eligibility requirements set out in Clause 1.1 and that you will continue to meet such requirements throughout your use of the Service. The Company relies on these representations when granting and maintaining your access to the Service.

1.3.

Where you access or use the Service on behalf of a company, partnership, organisation, or other legal entity, you represent and warrant that you are duly authorised to bind such entity to these Terms and to assume responsibility for all activities conducted through the Service on its behalf. You further confirm that the relevant legal entity has reviewed and accepted these Terms.

1.4.

In such cases, all obligations, representations, warranties, and liabilities arising under these Terms shall apply jointly and severally to you and the relevant legal entity. The Company may enforce these Terms against either you or the relevant legal entity, or both, at its discretion, and any breach of these Terms by you shall be deemed a breach by the relevant legal entity.

2. NATURE OF THE SERVICE

2.1.

The Service provides automated technical tools that enable users to extract, structure, transform, and export data from publicly accessible third-party web pages based solely on URLs or parameters submitted by users. The Service operates by processing user instructions and does not independently select, create, verify, or modify the source content from which data is extracted.

2.2.

The Company does not own, host, operate, control, endorse, or verify any third-party websites, platforms, or content that may be accessed or processed through the Service. The availability, accuracy, completeness, legality, reliability, and continued accessibility of such third-party content are entirely outside the Company’s control, and the Company makes no representations or warranties in this regard.

2.3.

The Service is provided strictly as a technical processing and automation tool. The Company does not provide legal, compliance, regulatory, research, investigative, or advisory services, and nothing made available through the Service shall be construed as legal advice, compliance guidance, or a recommendation to scrape, collect, or process any specific data or website.

2.4.

The Company does not assess, monitor, or determine whether a user’s intended use of the Service is lawful, permissible, or compliant with applicable laws, website terms of use, contractual restrictions, robots.txt rules, or other access limitations. Users remain solely and fully responsible for determining whether their use of the Service is lawful and permitted in each applicable jurisdiction and context.

2.5.

The Service processes data only upon user request and does not proactively crawl, index, store, archive, or redistribute third-party content except as strictly necessary to perform the requested extraction and deliver the resulting output to the user. The Company does not claim ownership over any third-party content processed through the Service.

2.6.

The Company reserves the right, at its sole discretion, to modify, restrict, suspend, or discontinue any aspect of the Service, including supported features, extraction methods, output formats, performance parameters, or technical limitations, at any time and without prior notice, provided that such changes do not affect mandatory consumer rights under applicable law.

3. USER OBLIGATIONS AND COMPLIANCE

3.1.

You are solely and fully responsible for all access to and use of the Service, including the submission of URLs, configuration of extraction parameters, and any actions taken or decisions made on the basis of outputs generated through the Service. You acknowledge and agree that the Company does not control, supervise, or validate your use of the Service and shall not be responsible for any consequences arising from such use.

3.2.

You shall ensure that your use of the Service complies at all times with all applicable laws, regulations, and legal obligations, including, without limitation, laws relating to data protection and privacy, intellectual property and database rights, computer misuse, consumer protection, and unfair competition, as well as any contractual restrictions, terms of use, or usage policies applicable to the websites or services from which content is accessed or extracted.

3.3.

You shall not use the Service in any manner that:

(a) infringes, misappropriates, or otherwise violates intellectual property rights, database rights, or proprietary rights of any third party;

(b) violates applicable data protection or privacy laws, including by processing personal data without a valid legal basis, required notices, or authorisations;

(c) circumvents, bypasses, disables, or interferes with paywalls, authentication systems, access controls, security mechanisms, rate limits, or technical safeguards;

(d) accesses or attempts to access non-public, restricted, or private areas of any website, platform, or system;

(e) breaches or attempts to breach website terms of service, robots.txt rules, contractual restrictions, or other access limitations;

(f) is unlawful, fraudulent, deceptive, misleading, abusive, or otherwise harmful.

3.4

You acknowledge and agree that the Company does not review, pre-approve, monitor, or verify the legality, permissibility, or compliance of any scraping or data extraction activity carried out through the Service. Any guidance, examples, or documentation provided by the Company are made available for general informational purposes only and do not constitute legal, regulatory, or compliance advice.

3.5.

Where you process personal data using the Service, you represent and warrant that you act as an independent data controller, or, where applicable, as a data processor acting on documented instructions of a data controller, and that you have identified, documented, and implemented a valid lawful basis for such processing in accordance with applicable data protection laws. The Company does not assume responsibility for determining or validating your compliance with such obligations.

3.6.

You shall implement and maintain appropriate technical and organisational measures to ensure the security, integrity, and lawful use of any data extracted through the Service, including appropriate access controls, retention limitations, and safeguards against unauthorised access, disclosure, loss, or misuse.

3.7.

The Company reserves the right, but not the obligation, to suspend, restrict, or terminate access to the Service where it reasonably believes that your use of the Service may expose the Company to legal, regulatory, technical, or reputational risk. Any such suspension or restriction shall not relieve you of any obligations or liabilities arising under these Terms.

4. CONTENT AND OUTPUTS

4.1.

For the purposes of these Terms, “Content” means any data, text, images, media, metadata, or other material made available on third-party websites or sources that may be accessed, processed, or extracted through the Service. “Outputs” means any data, text, files, or other materials generated, structured, or delivered to you as a result of your use of the Service.

4.2.

All Content accessed or processed through the Service originates from third-party sources that are not owned, operated, or controlled by the Company. The Company does not review, verify, edit, endorse, or validate any such Content and makes no representations or warranties regarding its accuracy, completeness, legality, timeliness, availability, or reliability.

4.3.

Outputs are generated solely on the basis of user input and automated technical processing of third-party Content. Outputs may be incomplete, outdated, inaccurate, misleading, or may reflect errors, omissions, or limitations present in the source Content. You acknowledge and agree that Outputs are provided for informational and technical purposes only and must not be relied upon as definitive, authoritative, or legally binding information.

4.4.

You are solely responsible for reviewing, verifying, validating, and assessing the suitability of all Outputs prior to any use, publication, distribution, disclosure, or reliance. The Company shall have no responsibility or liability for any decisions made, actions taken, or outcomes arising from your use of or reliance on Outputs generated through the Service.

4.5.

The Company does not guarantee that Outputs will be free from errors, omissions, interruptions, delays, or technical inaccuracies, nor that the structure, format, completeness, or content of Outputs will meet your specific requirements, expectations, or intended purposes.

4.6.

The Company does not claim ownership of any third-party Content processed through the Service or of any Outputs generated for you. Subject to these Terms, you retain any rights you may have in the Outputs, provided that such rights do not infringe the rights of third parties or violate applicable law.

4.7.

You acknowledge that your use, storage, disclosure, publication, or further processing of Content or Outputs may be subject to third-party rights, contractual restrictions, or legal obligations, including intellectual property and data protection requirements. You agree that the Company shall not be responsible for ensuring your compliance with any such obligations.

5. CREDITS, BILLING, AND PAYMENTS

5.1.

The Service operates on a prepaid, credit-based model. Access to and use of certain features of the Service require the purchase and consumption of credits (“Credits”) in advance. Each scraping operation or use of the Service consumes Credits based on technical factors such as processing complexity, resource usage, data volume, and execution time, as determined by the Company’s systems.

5.2.

Credits are non-transferable and may be used solely in connection with the account for which they were purchased. Credits may not be resold, assigned, sublicensed, or otherwise transferred to any third party. Credits do not constitute currency, stored value, electronic money, or a financial instrument and have no cash value outside the Service.

5.3.

Credits are subject to a limited validity period, as specified at the time of purchase. The validity period and the consequences of unused Credits are governed by the Refund Policy.

5.4.

Refunds, withdrawal rights, and any limitations or conditions applicable to Credits, including in relation to unused or expired Credits, are governed exclusively by the Company’s Refund Policy, which forms an integral part of these Terms and is made available on the Service. In the event of any inconsistency between these Terms and the Refund Policy in relation to refunds or withdrawal rights, the Refund Policy shall prevail.

5.5.

The Company may offer different pricing plans or promotional Credits from time to time. Unless expressly stated otherwise, any such offers are subject to these Terms and may be modified, suspended, or withdrawn at the Company’s discretion.

5.6.

The Company reserves the right to modify pricing, Credit consumption rates, billing structures, or available plans on a prospective basis. Any such changes shall not retroactively affect Credits already purchased and valid at the time the change takes effect.

5.7.

You are solely responsible for all fees, charges, taxes, duties, and levies applicable to your purchases and use of the Service, excluding taxes based solely on the Company’s income. All payments must be made using the payment methods made available through the Service and are subject to the terms and conditions of the relevant payment service providers.

5.8.

The Company shall not be responsible for payment failures, delays, reversals, or interruptions caused by third-party payment providers, banks, card networks, or other intermediaries. Any costs, fees, or penalties incurred by the Company as a result of chargebacks or payment disputes initiated by you may be charged to your account or deducted from available Credits, where permitted by applicable law.

6. AVAILABILITY AND MODIFICATIONS

6.1.

The Service is provided on an “as available” and “as is” basis. While the Company uses reasonable efforts to maintain the availability, security, and performance of the Service, continuous, uninterrupted, timely, or error-free operation is not guaranteed. The Service may be temporarily unavailable due to maintenance, upgrades, technical issues, capacity constraints, or events beyond the Company’s reasonable control.

6.2.

The Company reserves the right, at its sole discretion, to modify, update, enhance, restrict, suspend, or discontinue any aspect of the Service at any time, including features, functionality, extraction methods, supported websites, output formats, technical parameters, usage limits, or performance characteristics.

6.3.

Changes to the Service may be implemented for reasons including, without limitation, technical improvements, security considerations, legal or regulatory requirements, risk management, operational efficiency, or business needs. Such changes may be made with or without prior notice, provided that any mandatory consumer rights under applicable law are not affected.

6.4.

To the maximum extent permitted by applicable law, the Company shall not be liable for any unavailability, modification, suspension, or discontinuation of the Service or any part thereof, including any resulting loss of data, loss of Outputs, loss of functionality, or interruption of business activities.

6.5.

You acknowledge that the Service may evolve over time and that features or capabilities available at one point may be modified, limited, or removed. The Company makes no representations, warranties, or commitments regarding the continued availability of any specific feature, functionality, integration, or performance level.

7. INTELLECTUAL PROPERTY

7.1.

All intellectual property rights in and to the Service, including, without limitation, the software, source code, object code, algorithms, models, system architecture, user interfaces, designs, graphics, logos, trademarks, service marks, documentation, and any related materials, are and shall remain the exclusive property of the Company or its licensors.

7.2.

Subject to your ongoing compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable licence to access and use the Service solely for your internal business or personal purposes and strictly in accordance with these Terms.

7.3.

Except for the limited licence expressly granted under Clause 7.2, no rights, title, or interest in or to the Service are transferred to you, whether by implication, estoppel, or otherwise. You shall not copy, modify, distribute, sell, lease, sublicense, reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying structure of the Service, except to the extent expressly permitted by applicable law.

7.4.

The Company does not claim ownership of any third-party content accessed, processed, or extracted through the Service, nor of any Outputs generated for you through your use of the Service. Subject to these Terms, you retain any rights you may have in the Outputs, provided that such rights do not infringe the rights of third parties or violate applicable law.

7.5.

You acknowledge that the use, storage, disclosure, publication, distribution, or further processing of Outputs may be subject to intellectual property rights, database rights, confidentiality obligations, or other proprietary rights of third parties. You agree that the Company shall not be responsible for ensuring that your use of Outputs complies with such rights or obligations.

7.6.

You shall not remove, obscure, or alter any copyright notices, trademarks, proprietary legends, or other intellectual property notices displayed on or in connection with the Service. You shall not use the Company’s name, trademarks, service marks, logos, or branding without the Company’s prior written consent.

8. DISCLAIMER OF WARRANTIES

8.1.

To the maximum extent permitted by applicable law, the Service is provided on an “AS IS” and “AS AVAILABLE” basis. Your access to and use of the Service is at your sole risk. You acknowledge that the Service may contain errors, inaccuracies, interruptions, delays, or other limitations and that reliance on the Service is at your own discretion.

8.2.

The Company makes no representations or warranties of any kind, whether express, implied, statutory, or otherwise, in relation to the Service, including, without limitation, any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, completeness, reliability, availability, non-infringement, or that the Service will meet your specific requirements, expectations, or intended outcomes.

8.3.

Without limiting the foregoing, the Company does not warrant that:

(a) the Service will be uninterrupted, timely, secure, or error-free;

(b) any defects, errors, or inaccuracies will be identified or corrected;

(c) any Outputs or results obtained from use of the Service will be accurate, complete, current, lawful, or reliable;

(d) the Service or any systems used to provide it will be free from viruses, malware, or other harmful components.

8.4.

Any information, documentation, examples, or guidance made available through the Service, the website, or support channels are provided for general informational purposes only and do not constitute legal, compliance, technical, or professional advice. You should obtain independent professional advice before relying on any such information.

8.5.

Nothing in these Terms shall exclude or limit any warranty, right, or remedy that cannot be excluded or limited under applicable law, including any mandatory consumer rights under the laws of England and Wales.

8.6.

For the avoidance of doubt, nothing in this Section shall affect or limit any refund or withdrawal rights expressly granted to you under the Company’s Refund Policy.

9. LIMITATION OF LIABILITY

9.1.

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your access to, use of, or inability to access or use the Service, whether such damages arise in contract, tort (including negligence), breach of statutory duty, or otherwise. This includes, without limitation, any loss of profits, loss of revenue, loss of business, loss of data, loss of goodwill, loss of reputation, business interruption, or loss of anticipated savings, even if the Company has been advised of the possibility of such damages.

9.2.

Without limiting Clause 9.1, the Company shall not be liable for any loss or damage arising from or in connection with:

(a) your use of, reliance on, or interpretation of any Outputs or Content;

(b) any inaccuracies, errors, omissions, incompleteness, or delays in Outputs or third-party Content;

(c) any unauthorised access to or use of the Service, your account, or any data associated with your account;

(d) any suspension, restriction, modification, interruption, or discontinuation of the Service or any part thereof;

(e) your failure to comply with applicable laws, regulations, website terms of use, contractual restrictions, or third-party rights.

9.3.

To the extent that the Company is found liable notwithstanding the exclusions set out in this Section, the Company’s total aggregate liability arising out of or in connection with the Service or these Terms, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be strictly limited to the total amount actually paid by you to the Company for use of the Service during the three (3) months immediately preceding the event giving rise to the claim.

9.4.

Nothing in these Terms shall exclude or limit the Company’s liability for:

(a) death or personal injury caused by the Company’s negligence;

(b) fraud or fraudulent misrepresentation; or

(c) any other liability that cannot be excluded or limited under applicable law.

9.5.

You acknowledge and agree that the limitations of liability set out in this Section 9 form a fundamental basis of the agreement between you and the Company, reflect a fair and reasonable allocation of risk, and shall apply notwithstanding any failure of essential purpose of any limited remedy.

9.6.

For the avoidance of doubt, nothing in this Section shall limit or exclude any refund or withdrawal rights expressly granted to you under the Company’s Refund Policy.

10. INDEMNIFICATION

4.1.

You agree to indemnify, defend, and hold harmless the Company, its directors, officers, employees, contractors, affiliates, and agents from and against any and all claims, demands, actions, proceedings, damages, losses, liabilities, costs, and expenses (including reasonable legal and professional fees) arising out of or in connection with:

(a) your access to or use of the Service;

(b) your scraping, extraction, processing, storage, use, disclosure, or distribution of any Content or Outputs;

(c) your breach of these Terms;

(d) your violation of applicable laws, regulations, or legal obligations, including those relating to data protection, privacy, intellectual property, or database rights;

(e) any allegation that your use of the Service or any Outputs infringes, misappropriates, or otherwise violates the rights of any third party.

10.2.

This indemnification obligation applies regardless of the legal basis of the claim, including claims arising in contract, tort (including negligence), breach of statutory duty, or otherwise, and includes claims brought by regulators, authorities, website operators, rights holders, or other third parties.

10.3.

The Company reserves the right, at its own expense, to assume the exclusive defence and control of any matter subject to indemnification under this Section. In such case, you agree to cooperate fully with the Company in asserting any available defences and shall not settle any indemnified claim without the Company’s prior written consent, such consent not to be unreasonably withheld.

10.4.

Your indemnification obligations under this Section shall survive the termination or expiration of these Terms and your cessation of use of the Service, regardless of the reason for such termination or cessation.

11. TERMINATION

11.1.

The Company may, at its sole discretion and with immediate effect, suspend or terminate your access to the Service, in whole or in part, if the Company reasonably believes that:

(a) you have breached or are likely to breach these Terms;

(b) your use of the Service creates or may create legal, regulatory, security, technical, or reputational risk for the Company or third parties;

(c) such suspension or termination is required to comply with applicable law, a court order, or a request from a competent authority; or

(d) continued provision of the Service to you is no longer commercially, operationally, or technically viable.

11.2.

The Company may also suspend or terminate the Service or your access to it at any time for convenience, including as part of a general discontinuation, restructuring, or modification of the Service, subject always to any mandatory consumer rights under applicable law.

11.3.

You may terminate these Terms at any time by ceasing all use of the Service. Any consequences of termination relating to unused Credits, refunds, or withdrawal rights shall be governed exclusively by the Company’s Refund Policy.

11.4.

Upon termination or suspension of these Terms for any reason:

(a) all rights and licences granted to you under these Terms shall immediately cease;

(b) your access to the Service, including any associated accounts, credentials, or permissions, may be disabled;

(c) any treatment of unused Credits shall be determined in accordance with the Refund Policy; and

(d) the Company shall have no obligation to retain, provide access to, or continue storing any Content or Outputs, except as required by applicable law.

11.5.

Termination or suspension of these Terms shall not affect any rights, obligations, or liabilities which have accrued prior to the effective date of termination, including any refund or withdrawal rights expressly granted under the Refund Policy.

11.6.

Any provisions of these Terms which by their nature should survive termination, including without limitation those relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law, shall survive termination or expiration of these Terms.

12. CHANGES TO TERMS

12.1.

The Company reserves the right, at its sole discretion, to amend, update, supplement, or replace these Terms from time to time where such changes are reasonably necessary to reflect, without limitation, changes in applicable laws or regulations, regulatory guidance, court or authority requirements, technical or security developments, modifications to the functionality or scope of the Service, risk management considerations, or changes in the Company’s business model or commercial practices.

12.2.

Any revised version of these Terms shall be made available to you by publication on the Service, the Company’s website, or through other reasonable means of communication. Unless expressly stated otherwise, updated Terms shall become effective from the date of publication and shall apply to all access to and use of the Service occurring on or after that date.

12.3.

Where an amendment materially affects your rights or obligations under these Terms, the Company will take reasonable steps, where required by applicable law, to notify you of such changes in advance, for example by providing a prominent notice within the Service or by electronic communication. The timing and method of such notice may vary depending on the nature, scope, and impact of the relevant change.

12.4.

Your continued access to or use of the Service on or after the effective date of any updated Terms shall constitute your acknowledgement that you have read, understood, and accepted the revised Terms. If you do not agree to any amendment, your sole remedy is to discontinue use of the Service and, where applicable, close your account prior to the effective date of the changes.

12.5.

No amendment, modification, or replacement of these Terms shall operate to retrospectively limit, exclude, or waive any mandatory rights or remedies to which you are entitled under applicable consumer protection or other mandatory laws. Nothing in this Section shall be construed as limiting such rights.

13. GOVERNING LAW AND JURISDICTION

13.1.

These Terms, and any dispute, claim, or obligation arising out of or in connection with them, the Service, or your access to or use of the Service (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of England and Wales, without regard to any conflict of laws principles that would result in the application of the laws of another jurisdiction.

13.2.

Subject to Clause 13.3, the courts of England and Wales shall have exclusive jurisdiction to settle any dispute, claim, or proceeding arising out of or in connection with these Terms or the Service, including any questions regarding their existence, validity, interpretation, performance, or termination.

13.3.

Nothing in these Terms shall limit or exclude your right, where you qualify as a consumer under applicable law, to bring proceedings in the courts of your country of residence or to rely on any mandatory consumer protection provisions that cannot be derogated from by agreement under the laws of England and Wales.

13.4.

You expressly agree that the United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply to these Terms or to any services provided under them.

14. CONTACT DETAILS

14.1.

If you have any questions, concerns, or requests relating to these Terms, the Service, or your use of the Service, including any legal, compliance, or data protection enquiries, you may contact the Company using the details set out below. The Company will use reasonable efforts to review and respond to legitimate enquiries within a reasonable timeframe.

14.2.

All formal notices, legal correspondence, and communications relating to these Terms shall be directed to the Company using the following contact information. Communications sent by electronic means shall be deemed received in accordance with applicable law.

Company Name: Infocentrica Limited
Registered Address: Office 632 60 Tottenham Court Road, London, England, W1T 2EW
Email: privacy@scrapeintel.com

14.3.

The Company may update its contact details from time to time by publishing the updated information on the Service or the Company’s website. Such updates shall not affect the validity of any communications properly sent using the contact details previously made available.